Benchmark Survey

 

This is a tremendous indicator for employee satisfaction, morale and retention.  It is a powerful tool for identifying organisational gaps in communication, training and personnel policies/procedures.

 

Measures:  employee satisfaction and morale

Indicators:  communication, consultation, training & development, personnel policies.

 

Normative group:  UK study

 

Example questions: 

 

1. Senior management value staff views when developing plans and policies
2. I feel that generally, communications within my company are effective
3. I usually receive the information I need to do my job properly
4. My work gives me a feeling of personal accomplishment
5. I feel I have good job security at my company
6. I enjoy my current job....